PRIVACY STATEMENT
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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you buy something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us better understand your browser and operating system.
Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you obtain my consent?
When you give us personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your explicit consent or give you the opportunity to say no.
How can I withdraw my consent?
If, after registering, you change your mind, you can withdraw your consent for us to communicate with you, to continue to collect, use or disclose your information, at any time, by contacting us at info@rocketbike.ch
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Use.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored via Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored for as long as necessary to complete your purchase transaction. Once this is complete, your purchase transaction information is deleted.
All direct payment gateways meet the standards set by PCI-DSS managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements ensure the secure processing of credit card information by our store and its service providers.
For more information, you can also view the Shopify Terms of Service here or the Privacy Statement here.
SECTION 5 - THIRD PARTY SERVICES
In general, third-party vendors used by us will only collect, use and disclose your information to the extent necessary to enable them to carry out the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. .
For these providers, we recommend that you read their privacy policies to understand how your personal information will be treated by these providers.
In particular, remember that certain suppliers may be located or have facilities located in a different jurisdiction from you or us. Therefore, if you choose to proceed with a transaction involving the services of a third-party service provider, your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
For example, in the event that you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete that transaction may be disclosed under the American legislation, notably the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this privacy policy or the terms of use of our website.
Links
When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SAFETY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed .
If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement generally accepted industry standards.
Cookies
Here is a list of cookies we use. We've listed them here so you can choose whether or not you want to disable cookies.
_session_id, unique token, session, allows Shopify to store information about your session (referrer, landing page, etc.)
_shopify_visit, no data retained, persistent for 30 minutes from the last visit, used by our website provider's internal statistics tracking to record the number of visits
_shopify_uniq, no data held, expires at midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
Shopping cart, unique token, persistent for 2 weeks, stores information about the contents of your shopping cart.
_secure_session_id, unique token, session
storefront_digest, unique token, undefined If the store has a password, it is used to determine if the current visitor has access.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have authorized your minor dependents to use this site.
SECTION 8 - MODIFICATION OF THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting on the Website. If we make material changes to this policy, we will notify you when it is updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. .
In the event our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at address info@rocketbike.ch
